Service & Maintenance Program
The J. Becher Service & Maintenance Program is designed for homeowners who rely on connected technology every day. From Wi-Fi and routers to smart home devices, remote controls, streaming systems, security cameras, and integrated systems, our team helps keep everything connected and working properly.
Program Benefits
Reduced Downtime
Stay ahead of technology issues before they interrupt your home or daily routine.
Save Time and Money
Avoid costly emergency calls, unnecessary troubleshooting, and temporary fixes.
Total Confidence
Know your system is supported, monitored, and maintained by experienced professionals.
Personalized Support
Our team understands your system and can provide support that fits your specific setup.
Essential Plan — Remote Only
This plan is ideal for homeowners who want reliable remote support for common technology issues.
- Unlimited remote troubleshooting by phone, email, or chat, Monday through Friday, 8am-4pm
- Remote diagnostics
- Firmware and software update assistance upon request
- Basic device reconfiguration
- Priority service scheduling is first-come, first-served
- –
- –
- –
- –
- –
Total Care Plan — Full Coverage
This plan is ideal for homeowners who want more proactive support monitoring, and priority service.
- Unlimited remote troubleshooting by phone, email, or chat, Monday through Friday, 8am-4pm
- Remote diagnostics
- Automatic and proactive firmware and software update assistance
- Basic device reconfiguration
- Priority service scheduling on-site within 48 business hours
- System health assessment (quarterly report) included
- Continuous proactive system monitoring
- 10% off labor & trip charges
- 1-2 hours/year on-site service hours included
- Regular backup service
Service & Maintenance Program
Stay ahead of electrical and technology issues with proactive maintenance, reliable service, and expert support. J. Becher’s Service & Maintenance Program helps reduce downtime, prevent costly emergencies, and keep your systems running smoothly when you need them most